Cookie Policy

1. What cookies are

Cookies are small text files placed on a browser or device. Similar technologies include pixels, tags, scripts, local storage, session storage, device identifiers, and analytics events. These tools help websites operate, remember information, measure performance, and understand user activity.

2. How MAWU Energy uses cookies

• Operate the website, forms, navigation, security features, chat tools, and lead submission process.
• Understand which pages homeowners visit before requesting a consultation.
• Measure website performance, errors, form engagement, and general traffic patterns.
• Remember referral sources, UTM campaign values, outreach channels, and attribution related to solar inquiries.
• Support follow-up workflows in scheduling, analytics, chat, and lead systems controlled for MAWU Energy operations.

3. Categories of cookies and similar tools

• Essential tools help the website load, route pages, secure forms, submit requests, and remember technical session details.
• Analytics tools help MAWU Energy understand traffic, page performance, form usage, and where visitors encounter friction.
• Referral tools help attribute inquiries to campaigns, search, website links, or other outreach sources.
• Chat and communication tools may support live chat, message history, request routing, and follow-up about solar or battery options.
• Preference tools may remember choices such as browser settings, dismissed interface elements, or future cookie preferences if those controls are enabled.

4. SMS consent and cookie data

Cookie and analytics data may help MAWU Energy understand how a consultation request was submitted, but mobile phone numbers and SMS opt-in consent are not sold, rented, released, distributed, or shared with third parties or affiliates for marketing or promotional purposes. Reply STOP to opt out of SMS messages and HELP for help.

5. Managing cookies

• Most browsers let you block, delete, or limit cookies through browser settings.
• Mobile devices may provide advertising identifier or tracking controls in system settings.
• Some analytics tools may provide their own opt-out settings.
• Blocking cookies may affect forms, chat, campaign attribution, saved preferences, or other website features.

6. Do Not Track and browser signals

Some browsers send "Do Not Track" or similar signals. There is no single industry standard for responding to all such signals. MAWU Energy will handle browser-based privacy controls as required by applicable law and as supported by the tools deployed on the website.

7. Updates to this policy

MAWU Energy may update this Cookie Policy when website tools, analytics configuration, lead systems, outreach channels, or legal requirements change. The effective date above identifies the current version.

8. Contact

For cookie or tracking questions, use the consultation form on this website and include "Cookie Request" in the message.