Privacy Policy

1. Scope of this policy

MAWU Energy provides solar consultation and quote coordination for homeowners. MAWU Energy is not an electric utility, tax advisor, lender, equipment manufacturer, or installation contractor. Any final solar, battery, financing, warranty, or installation decision should be reviewed carefully before you sign separate project documents.

2. Information we collect

We collect information you provide directly, information generated when you use the website, and information that helps us understand whether a solar or battery quote may fit your home.

• Contact details such as name, email address, phone number, ZIP code, preferred contact times, and messages submitted through forms or chat tools.
• Home energy details such as average monthly electric bill, service interest, utility territory, roof or shade details, battery backup priorities, and other project information you choose to share with MAWU Energy.
• Technical and usage data such as IP address, browser type, device details, pages viewed, referring pages, approximate location, UTM campaign fields, and interaction data from analytics, forms, and chat tools.
• Follow-up information from calls, emails, text messages, scheduling activity, consultation notes, and lead systems used to respond to your request.

3. How we use information

• Respond to consultation requests and communicate about solar panels, battery backup, financing paths, and project next steps.
• Evaluate whether a home may be a practical fit for a solar or storage quote based on location, energy usage, utility details, and homeowner goals.
• Prepare and coordinate the solar consultation or quote path you requested.
• Operate, secure, troubleshoot, personalize, and improve the website, forms, analytics, chat tools, and lead delivery systems.
• Track referral sources, website performance, and campaign attribution so MAWU Energy can understand which outreach channels are effective.
• Maintain business records, prevent misuse, comply with legal obligations, and enforce website terms.

4. Mobile information and SMS consent

MAWU Energy does not sell, rent, release, distribute, or share mobile phone numbers or SMS opt-in consent with third parties or affiliates for marketing or promotional purposes. SMS opt-in consent is used only for MAWU Energy communications related to your request and the message program you joined.

5. Calls, texts, and email

When you submit a form and provide consent, you authorize MAWU Energy to contact you about solar, battery backup, financing, and related home energy options using the information provided. Message and data rates may apply. Message frequency varies. Reply STOP to opt out of SMS messages and HELP for help. Consent is not a condition of purchase.

6. Cookies and similar technologies

The website may use cookies, pixels, local storage, analytics scripts, chat tools, and referral tags to operate the site, remember preferences, measure traffic, attribute campaigns, and improve lead follow-up. More detail is available in the Cookie Policy.

7. Retention and security

MAWU Energy keeps personal information for as long as reasonably necessary to respond to inquiries, coordinate requested consultations, maintain business records, comply with legal obligations, resolve disputes, and improve operations. We use reasonable administrative, technical, and organizational safeguards, but no website, network, or storage system can be guaranteed completely secure.

8. Privacy choices

• You may request access, correction, deletion, or limitation of certain personal information, subject to legal exceptions and verification.
• You may opt out of promotional communications while still receiving service-related messages about an active request.
• You can control many cookies through your browser settings. Some settings may reduce site functionality or affect form attribution.
• You may opt out of SMS messages at any time by replying STOP. You may request help by replying HELP.

9. Children

This website is intended for homeowners and adults evaluating residential energy options. It is not directed to children under 13, and MAWU Energy does not knowingly collect personal information from children under 13.

10. Policy updates

MAWU Energy may update this Privacy Policy as the website, lead process, operational tools, or legal requirements change. The effective date above identifies the current version.

11. Contact

For privacy questions or requests, use the consultation form on this website and include "Privacy Request" in the message so the request can be routed appropriately.